Refund Statement

If you are not completely satisfied with our services and products, please notify us via email:

To: billing@exotic-solutions.com

Subject: Refund

…within the first 30 days of your purchase, and let us know that you wish to cancel your purchase.

You will be given a full refund of the contract amount, excluding setup fees if applicable.

Your e-mail notification to us must be sent from the contact e-mail address that we have on file for your account. Please also include in your email the product and service purchase information relevant to the cancellation request.

If a refund is due, you will be notified by e-mail; it can take up to 30 days after cancellation of your contract to receive your refund.

If you have not received your refund after 30 days, please send an e-mail to:

To: billing@exotic-solutions.com 

Subject: Refund Delay

We will investigate any matter within 24-72 hours.